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Mediated Business Interactions – Intercultural Communication Between Speakers of Spanish - Edinburgh Scholarship Online
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Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish

Rosina Marquez Reiter


This book examines mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries with a view to informing our understanding of intercultural communication in a contemporary business environment. Using elements of pragmatics with tools from conversation analysis, the book examines the various activities that telephone conversationalists engage in to supply and demand a service over the phone through the mediational means of Spanish by addressing the following questions: Do speakers of Spanish display similar co ... More

Keywords: mediated business interaction, Spanish, intercultural communication, native speakers, Spanish-speaking countries, business environment, pragmatics, conversation analysis, telephone conversationalists, communicative practices

Bibliographic Information

Print publication date: 2011 Print ISBN-13: 9780748637201
Published to Edinburgh Scholarship Online: March 2012 DOI:10.3366/edinburgh/9780748637201.001.0001


Affiliations are at time of print publication.

Rosina Marquez Reiter, author