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Malcolm, E. (2009-02-01). The Scottish Mediation Network and the Scottish Mediation Register. In A Guide to Mediating in Scotland. : Edinburgh University Press. Retrieved 18 Apr. 2021, from https://edinburgh.universitypressscholarship.com/view/10.3366/edinburgh/9781845860523.001.0001/upso-9781845860523-chapter-3.