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Mediated Business InteractionsIntercultural Communication Between Speakers of Spanish$
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Rosina Marquez Reiter

Print publication date: 2011

Print ISBN-13: 9780748637201

Published to Edinburgh Scholarship Online: March 2012

DOI: 10.3366/edinburgh/9780748637201.001.0001

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Some Final Reflections: Towards an Understanding of Intercultural Communication in Spanish

Some Final Reflections: Towards an Understanding of Intercultural Communication in Spanish

Chapter:
(p.164) 6 Some Final Reflections: Towards an Understanding of Intercultural Communication in Spanish
Source:
Mediated Business Interactions
Author(s):

Rosina Márquez Reiter

Publisher:
Edinburgh University Press
DOI:10.3366/edinburgh/9780748637201.003.0006

This final chapter examines segments of some of the calls in which intercultural issues surface and have an effect on the ensuing interaction. It also reports on some of the recurrent patterns observed, across interactions, with clients from given Latin American backgrounds. In doing so, it explores some of the communication patterns at the heart of commonly held stereotypical views of Latin Americans by Latin Americans and offers a discussion of the meta-communicative views obtained by means of interviews. The discussion thus brings together the analyses offered so far by considering the significance of differences which surface from these analyses despite fundamentally close correspondences in activity. In so doing, it seeks to contribute to the body of knowledge in intercultural and cross-cultural communication, where Spanish has received little attention and the contact between native speakers who speak different standard varieties of Spanish, for primarily transactional purposes, has received significantly less.

Keywords:   telephone calls, intercultural communication, cross-cultural communication, Spanish, Latin Americans

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